With almost every store chain out there, comes the need to have a loyalty program for their frequent customers. Loyalty programs boost sales and keep customers loyal to the store.
Let’s have a look at Nando’s loyalty program and what it has to offer to its frequent customers.
Nando’s offers a new loyalty program membership to its customers with the Nandos card. With the card, a customer will be able to receive perks and rewards from all Nando’s restaurant chains. The main highlight of their rewards system is the free meal offered to customers who acquire the required number of points.
There is more to the Nandos Card and the loyalty program. Before diving into that, let us first have a deeper look to find out all there is to know about the brand before digging into the perks the loyalty program offers its loyal customers.
All there is to know about the Nando’s restaurant chain
Nando’s is a South African fast-food restaurant chain that was founded in the year 1987. The first restaurant was opened in the city of Johannesburg.
The store primarily focuses on a Portuguese recipe for flame-grilled chicken.
Currently, Nandos fast-food chain restaurant has broadened its range and serves in over 30 countries worldwide. There are over 40 Nando’s restaurants in the United States alone.
Nando’s restaurants that do not belong to any franchisee, belong to a South African Businessman, Dick Enthoven.
All loyalty programs or rewards from the restaurant are monitored and obtained through the Nando’s card.
How to get a Nando’s card?
Chilies are what Nando’s reward points are called. These rewards can be earned, even if the card hasn’t been registered online yet. However, to redeem those chilies, the card will have to be registered.
It is important to note that only one email address can be used to register a card.
To get your Nando’s loyalty card, you will have to request one in-store. Then you will be able to start receiving loyalty rewards and benefits. To use this card, you will have to present it at the checkout counter for every purchase you intend on making. Do note that not every purchase will give you rewards or redeemable points, or chilies in this case. After receiving your card, you will need to register it. This can be done online or in-store. All you are required to do is to fill out your personal information. These include your name, surname, and email address. One can be as young as 14 to apply for this Nando’s card. If needed, the representative will ask for age confirmation.
How to Earn and Redeem Chilies?
First, note that you will receive one free chili upon registration of your Nando’s card. To earn chilies, you must present your card at a checkout counter every time you place an order.
As for the reward system, you can receive only one chili per day. You must also spend the required amount to obtain the reward.
It’s best to enquire with a store representative on what the current required amount is.
Rewards can be redeemed or earned when you receive either 3, 6, or 10 chilies. You could use these chilies to order the following rewards.
3 chilies
This is called a green reward. For this reward, you will be given a quarter chicken and any appeteaser. This does not include the Altogether now and Wing roulette.
6 chilies
This is called an orange reward. For this reward, you will be given half a chicken or any wrap, burger, or pita. This does not include chicken thighs, steak products, chicken wings, butterfly burgers, chicken butterfly, or churrasco thigh burgers.
10 chilies
This is known as the red reward, and you will receive a full chicken or any combination meal. This reward excludes any steak products, pita, double chicken burger, or wrap plus 1 or 2 sides.
Additional details about the reward:
The period to redeem a reward is 366 days before expiration. There are no cash reward alternatives and to claim a reward, you must bring in your Nando’s card with you. You can check the balance of your rewards online, or in-store. Rewards are subject to only one cardholder. Points cannot be pooled with other members.
You can cancel your Nando’s card at any time. This must be done online. However, if you have unredeemed points on your card before canceling, these points will no longer be redeemable.
Conclusion
Nando’s is one of the leading fast-food chicken restaurants in the world. The restaurants offer a loyalty program to their frequent customers. The Nando’s card is the method of keeping track of, obtaining, and redeeming rewards.
To obtain rewards, one will need to present their Nando’s card at the till before a transaction is made. Points, or chilies, are earned depending on the amount spent with each transaction. To use or redeem rewards you will need your card with you in-store.
